Orthogonal’s best practices for designing and developing consumer-facing medical device solutions include:
- Designing to accommodate the lowest technical common denominator. Consumers may or may not have reliable, secure Wi-Fi networks or high-speed cellular connectivity.
- Focusing on getting the most important, most frequent interactions simple and straightforward while making it easy to quickly get at other features that enable less frequent goals
- Using informal Three User Thursday style testing to verify and improve all aspects of the design early on, including feature selection, workflows, UX design and visual design.
- Achieving high usability for technically constrained workflows (such as establishing and managing Bluetooth connections) by vetting all flows with users, device engineers and software developers.